How to use our Bitcoin ATM

A step by step guide to using our Heliopay supplied ATM to buy and sell Bitcoin






Buying Bitcoin:


When you first interact with our Heliopay supplied Bitcoin ATM in Computer Junction (Elm grove, Southsea) you'll see the following screen.


It's pretty simple to follow at this point, right? You want to buy Bitcoin, and there's an option there, on the left, which says: "Buy Bitcoin".


Clearly, if you're reading this bit and stood in front of the machine, you want to select that option, so go right ahead and touch the screen where the "Buy Bitcoin" button is to get going.


Don't panic, if you haven't got a wallet already, because there are options displayed on the next screen to help. Alternatively, check out this blog post about how to pick the best wallet for you.



Once you've moved on to the second page you'll see a screen that looks like this. The reason we have to ask what limit you want is to do with Anti Money Laundering and Know Your Customer laws.


For the moment we'll assume you want to make a purchase of up to 50GBP in vlaue, as that's the simplest to get us going.


For larger purchases you'll need to provide a fingerprint scan and for the largest purchaces (over 200GBP per transaction) you'll need to provide photo ID as well. Your personal information is stored on a secure system, by Heliopay Ltd, in accordance with all relevent Data protection laws, and will only be used for the purpose of identifying individuals for legal purposes and nothing else.


For the time being, assuming you don't want to buy a larger amount, click the green button which says "Less than 50GBP" and continue following along.



Once you get to this page, you'll need to let the ATM know where to send your Bitcoin. You can select any wallet you wish, all you have to do is hold it in front of the camera and let the machine scan it.


You can use a mobile wallet, a paper wallet, or a Bitstasher Etched Metal wallet, though from time to time, due to reflections, the camera may have a hard time scanning from metal. If it does, simply scan the address into your mobile as a watch only address (a lot easier if you're using Mycelium) and hold the mobile in front of the screen. Simply hold up the QR code so that the machine can read it and seconds later it'll display your address on the screen.


It's a wise move at his point, even though there is technically nothing that can go wrong, to get into the habit of checking the displayed address against the address on your wallet, by confirming the first and last four characters. This is, of course, only my personal recomendation.




Once you've scanned your QR code and the machine has recognised your address, you now have to enter the amount of cash you want to spend on Bitcoin. At this time our ATM only handles 10 and 20 Pound notes.


As you insert the notes the machine will recognise them and update your balance accordingly, along with a running total of the amount of Bitcoin that you'll receive for your money.


Once you've finished inserting your cash press the "Buy Bitcoin" button and the process will begin.


Once the purchace is confirmed that's it, all you have to do is keep an eye on your wallet and your balance will soon update to reflect your Bitcoin purchase! The whole aim of using a Bitcoin ATM is to make the process as painless as possible. Even if you've never used Bitcoin before, all of this should have taken no longer than 5 minutes.




Selling Bitcoin:


When you wish to sell Bitcoin via our Heliopay supplied Bitcoin ATM in Computer Junction (Elm grove, Southsea) you'll find the process incredibly easy, though this guide will take you through step by step, to dispell any nervousness. New tech can be a bit daunting sometimes!


This process takes place in two phases. To begin, simply press the Sell Bitcoin button on the primary screen.


At this time our Bitcoin ATM dispenses only 10 or 20 GBP notes, so be sure there is enough in your wallet to make up a full amount, minus our 5% transaction fee.


The price we'll pay for the Bitcoin you deposit will be shown clearly once you've selected the option to sell. This figure includes the fee, which, at the time of writing is lower than the industry average of 6.93%.



Once you've selected the option to sell you'll see that you're again presented with this screen, asking you to choose the value range of your transaction.


As before, for the moment we'll assume you want to make a sale of up to 50GBP in vlaue, and go into more detail about the other options shortly.


For larger purchases you'll need to provide a fingerprint scan and for the largest purchaces (over 200GBP per transaction) you'll need to provide photo ID as well. Your personal information is stored on a secure system, by Heliopay Ltd, in accordance with all relevent Data protection laws, and will only be used for the purpose of identifying individuals for legal purposes and nothing else.


For now, press the Less than 50 GBP option and we'll guide you through the rest of the process.



On this screen, in the upper right, you'll see two blue bars, one for 10 and one for 20 GBP. For now we'll assume you ant to sell 50GBP of bitcoin.


Simply press the 10 GBP button once, and you'll see a running total appear in the orange bars to the left. Press the 20 GBP button twice and you'll see the total climb to 50 GBP and a Bitcoin total.


This total is the amount of Bitcoin you'll need to send to withdraw 50 GBP.


Once you've completed this and you are happy to proceed, press the SELL BITCOINS button at the bottom center of the screen.




At this point the Bitcoin ATM will print out a reciept with a QR code on it, as pictured. Do NOT send any Bitcoin to the QR code in the picture, you'll never get it back! I know, it seems obvious to some of you, but this guide is for beginners to digital currency as much as those with experience!


Scan the QR code from your mobile wallet and it'll automatically input the appropriate amount to the "send" field and the address will also be filled out.


Simply click send, enter your PIN if you have one set, and away it goes. Do NOT lose this piece of paper, you'll need it to redeem your cash.


Bitcoin confirmations can take a few minutes, so keep an eye on your outbound transaction in your wallet. Once you see the first confirmation you'll be able to withdraw the cash.



Now you're ready to withdraw the cash you'll need to make sure that the Bitcoin ATM is back on it's home screen where you started.


This time, instead of pressing the Sell Bitcoin button you'll need to go to the right and press on the REDEEM button.


You'll be presented with a screen asking you to scan the QR code from the receipt you just printed, scanned and sent the Bitcoin to. Simply hold that QR code in front of the camera on the bottom right of the Bitcoin ATM and the machine will read it, recognise it and begin dispensing your cash!


The notes are dispensed one at a time, unlike ordinary ATMs, so don't panic when you don't see a whole wad of notes appear at once. If you have any trouble scanning the receipt try moving it closer, further away, or making sure it's the right way around. It normally works instantly, but under certain lighting conditions it's possible the camera may take one or two attempts to read it accurately.






Checking Your Balance:


Checking your balance via our Bitcoin ATM is extremely easy.


Usually you'd want to use this option if you store your Bitcoin in cold storage, in paper wallets or BitStashers wallets for instance.


From the start screen you simply press the Check Balance button (center right) and it takes you to this screen.


Hold your wallets public QR code in front of the camera and in seconds the screen will show your full balance. You can also configure certain mobile wallets to watch an address so you can always keep an eye on your cold storage balance.